SUPERVISOR COURSE

SUPERVISOR COURSE - NOSS LEVEL 3
NOSS Program Code: T-010-3




(01) Apply Communication Techniques
       01.01 - Apply Intra-Personal Communication Techniques
       01.02 - Apply Inter-Personal Communication Techniques
       01.03 - Apply Small Group Communication Techniques
       01.04 - Communicate By Writing
       01.05 - Utilize Computer Communication
       01.06 - Conduct Presentation

(02) Plan Works
        02.01 - Analyze Work
        02.02 - Identify Resources
        02.03 - Identify Processes
        02.04 - Determine Duration of Work
        02.05 - Finalise Work

(03) Organise Works
        03.01 - Determine Various Assignment to be Performed
        03.02 - Prepare Action Plan
        03.03 - Procure Resources
        03.04 - Brief and Assign Subordinates On the Proposed Activity

(04) Enforce Safety
        04.01 - Compile Occupational Safety and Health Rules and Regulations
        04.02 - Implement and Set Up Safety and Health Requirements
        04.03 - Evaluate Hazards

(05) Control Budget
        05.01 - Control The Supply of Materials
        05.02 - Control Time Element
        05.03 - Control Workforce
        05.04 - Control Wastage

(06) Evaluate Works
        06.01 - Check Progress Of Work
        06.02 - Monitor Quality of Works Against Standards
        06.03 - Solve Problems
        06.04 - Complete Documentation

(07) Train Workforce
        07.01 - Identify and Establish Training Needs
        07.02 - Implement Training Programme
        07.03 - Evaluate Training Programme



Durations: 1 week

Fees: RM 1,000.00 per person


For details, please contact:-


603 2031 2025 - Cik Anis Natasha Kamaruddin
012 6023 480 - Cik Khalijah Nawi
016 6955 103 - En Razali Kassim

or

email: edutraincorp@gmail.com

owned by:
Sei Ryu Sha Sdn Bhd

TOURIST GUIDE

TOURIST GUIDE - NOSS LEVEL 3
NOSS Program Code: HT-023-3


(01) PERFORM TOUR ARRANGEMENT CONFIRMATION
        01.01 - CARRY OUT TOUR ITINERARY CONFIRMATION
        01.02 - CARRY OUT 'MEET AND GREET DETAILS CONFIRMATION
        01.03 - CARRY OUT TOUR TRANSPORTATION CONFIRMATION
        01.04 - CARRY OUT FLIGHT DETAILS CONFIRMATION
        01.05 - CARRY OUT TOUR ARRANGEMENTS CONFIRMATION
        01.06 - CARRY ACCOMMODATION RESERVATION CONFIRMATION
        01.07 - CARRY OUT MEAL ARRANGEMENT CONFIRMATION
        01.08 - CARRY OUT ENTERTAINMENT RESERVATION CONFIRMATION
        01.09 - CARRY OUT TOUR PAYMENT VOUCHER CONFIRMATION
        01.10 - CARRY OUT TOUR LUUGGAGE HANDLING ARRANGEMENTS CONFIRMATION
        01.11 - CARRY OUT FINANCIAL ARRANGEMENTS CONFIRMATION
        01.12 - CARRY UOT TOUR ASSIGNMENT ORDER ACCEPTANCE CONFIRMATION

(02) PERFORM TOUR OPERATIONAL ACTIVITIES
        02.01 - PREPARE TOUR SAFETY AND SECURITY INSPECTION CHECKLIST
        02.02 - CARRY OUT TOUR VEHICLE CONDITION INSPECTION
        02.03 - CARRY TOUR SAFETY HAZARDS PEPORT
        02.04 - CARRY OUT FIRE FIGHTING EQUIPMENT INSPECTION
        02.05 - CARRY OUT AUDIO VISUAL AIDS INSPECTION

(03) PERFORM TOURIST TOUR INTINERARY ACTIVITIES
        03.01 - CARRY OUT PERSONAL HYGIENE AND GROOMING PRACTICES
        03.02 - CARRY OUT TOURIST 'MEET AND GREET'
        03.03 - CARRY OUT TOURIST LUGGAGE HANDLING
        03.04 - CARRY OUT TOURIST BOARDING
        03.05 - CONDUCT TOURIST WELCOMING ADDRESS
        03.06 - CARRY OUT TOURIST TOUR INTINERARY BRIEFING
        03.07 - CARRY OUT PROGRAMME TIME SCHEDULES CONFIRMATION
        03.08 - CARRY OUT TOURIST CHECK IN AND CHECK OUT
        03.09 - VERIFY TOURIST MEAL ARRANGEMENTS
        03.10 - CARRY OUT TOURIST TRANSFER IN AND TRANSFER OUT

(04) PERFORM TRAVEL TIPS INFORMATION BRIEFING
        04.01 - CONDUCT MALAYSIAN GEOGRAPHICAL INFORMATION BRIEFING
        04.02 - CONDUCT MONEY CHANGING INFORMATION BRIEFING
        04.03 - CONDUCT ACCOMMODATION INFORMATION BRIEFING
        04.04 - CONDUCT SHOPPING FACILITIES INFORMATION BRIEFING
        04.05 - CONDUCT SAFETY AND SECURITY MEASURES BRIEFING
        04.06 - CONDUCT GUIDE BOOKS/MAPS BRIEFING
        04.07 - CONDUCT SERVICE TAX INFORMATION BRIEFING
        04.08 - CONDUCT ENVIRONMENT PROTECTION ACT BRIEFING

(05) PERFORM MALAYSIAN TOURISM INFORMATION PRESENTATION
        05.01 - CARRY OUT MALAYSIAN SOCIO CULTURAL INFORMATION PRESENTATION
        05.02 - CARRY OUT MALAYSIAN PLACES OF INTEREST INFORMATION    
                     PRESENTATION
        05.03 - CARRY OUT MALAYSIAN GOVERNMENT SYSTEM INFORMATION
                     PRESENTATION
        05.04 - CARRY OUT TRANSPORTATION SYSTEMS AND COMMUNICATIONS
                     INFORMATION PRESENTATION
        05.05 - CARRY OUT MALAYSIAN AGRO BASED PRODUCTS INFORMATION
                     PRESENTATION
        05.06 - CARRY OUT MALAYSIAN INDUSTRIES INFORMANTION PRESENTATION
        05.07 - CARRY OUT MALAYSIAN FLORA AND FAUNA INFORMATION
                     PRESENTATION
        05.08 - CARRY OUT MALAYSIAN CURRENT ISSUES INFORMATION PRESENTATION
     
(06) PERFORM TOURIST SERVICES FACILITATION
        06.01 - ORGANIZE RECREATIONAL ACTIVITIES
        06.02 - SELECT SCAFFOLDING PODGER/ SPANNER
        06.03 - CARRY OUT TOURIST NEEDS AND COMPLAINT HANDLING
        06.04 - CARRY OUT TOURIST MEDICAL NEEDS ARRANGEMENT
        06.05 - HANDLE EMERGENCY SITUATION
        06.06 - CARRY OUT INTERPRETIVE FUNCTION
        06.07 - CARRY OUT HANDICAP TOURIST HANDLING
     
(07) PERFORM TOURISM PRODUCTS PROMOTION
        07.01 - CARRY OUT CURRENT EVENTS PROMOTION
        07.02 - CARRY OUT MALAYSIAN TOURISM DEVELOPMENT PRODUCTS PROMOTION
        07.03 - CARRY OUT MALAYSIAN COTTAGE INDUSTRIES VISITATION PROMOTION
        07.04 - CARRY OUT NEW TOURISM PRODUCT PROMOTION

(08) ESTABLISH CONTINGENCY PLAN
        08.01 - PREPARE IRREGULARITIES REPORT
        08.02 - CARRY OUT TOURIST ALTERNATIVE TIME SCHEDULE ARRANGEMENT
        08.03 - CARRY OUT TOURIST ALTERNATIVE MEAL ARRANGEMENTS
        08.04 - CARRY OUT TOURIST ALTERNATIVE ACCOMMODATION ARRANGEMENTS
        08.05 - CARRY OUT TOURIST ALTERNATIVE TOUR ITINERARY ARRANGEMENT
        08.06 - CARRY OUT TOURIST ALTERNATIVE TRANSPORT ARRANGEMENT

(09) PERFORM JOB ENRICHMENT ACTIVITIES
        09.01 - PREPARE POST TOUR REPORT
        09.02 - CARRY OUT NEW TOURISM PRODUCT REVIEW
        09.03 - PREPARE TOURIST FEEDBACK REPORT
        09.04 - RECOMMEND NEW TOUR PACKAGES INTINERARIES


Durations: 4 months (Weekend Class plus practical)

Fees: RM 4,500.00 per person


For details, please contact:-


603 2031 2025 - Cik Anis Natasha Kamaruddin
012 6023 480 - Cik Khalijah Nawi
016 6955 103 - En Razali Kassim

or

email: edutraincorp@gmail.com

owned by:
Sei Ryu Sha Sdn Bhd


Loan facilities provided by:

VOCATIONAL TRAINING OFFICE (VTO) COURSE

VOCATIONAL TRAINING OFFICE (VTO)- NOSS LEVEL 3
(NOSS Program Code: I-031-3)


(01) DESIGN TRAINING COURSE
        01.01 - CONDUCT JOB ANALYSIS
        01.02 - DEVELOP COURSE OUTLINE
        01.03 - DEVELOP COURSE OF STUDY
        01.04 - CONDUCT INSTRUCTIONAL ANALYSIS
        01.05 - PREPARE TRAINING SCHEDULE
        01.06 - DEVELOP WRITTEN INSTRUCTIONAL MATERIAL

(02) DEVELOP TEACHING AND LEARNING RESOURCES
        02.01 - PREPARE TEACHING AND LEARNING RESOURCES
        02.02 - PREPARE SESSION PLAN
        02.03 - PREPARE TRAINING AID
        02.04 - PREPARE KNOWLEDGE ASSESSMENT DOCUMENTS
        02.05 - PREPARE PERFORMANCE ASSESSMENT DOCUMENTS

(03) CONDUCT TRAINING
        03.01 - PREPARE FOR TRAINING PRESENTATION
        03.02 - DELIVER PRESENTATION
        03.03 - EVALUATE TRAINING DELIVERY
        03.04 - ASSESS THE EFFECTIVENESS OF TRAINING SESSION

(04) PERFORM SUPERVISION,MENTORING,COACHING & COUNSELING IN TRAINING
        04.01 - FACILITATE TRAINING/LEARNING SESSION
        04.02 - MOTIVITATE TRAINEE
        04.03 - MENTOR TRAINEE
        04.04 - COACH TRAINEE
        04.05 - SUPERVISE TRAINEE
        04.06 - COUNSEL TRAINEE

(05) IMPLEMENT COMPETENCY BASED TRAINING (CBT)
        05.01 - PLAN COMPETENCY BASED TRAINING (CBT)
        05.02 - ORGANIZE COMPETENCY BASED TRAINING (CBT) DELIVERY
        05.03 - DEVELOP COMPETENCY BASED TRAINING (CBT) TEACHING AND LEARNING
                     PROCESS
        05.04 - CONDUCT COMPETENCY BASED TRAINING (CBT)
        05.05 - EVALUATE COMPETENCY BASED TRAINING (CBT)

(06) ORGANIZE ASSESSMENT
        06.01 - PLAN ASSESSMENT SESSION
        06.02 - CONDUCT KNOWLEDGE ASSESSMENT
        06.03 - CONDUCT PERFORMANCE ASSESSMENT
        06.04 - EVALUATE KNOWLEDGE ASSESSMENT RESULT
        06.05 - EVALUATE PERFORMANCE ASSESSMENT RESULT
        06.06 - ANALYZE ASSESSMENT RESULT


(07) MANAGE TRAINING FACILITIES
        07.01 - PREPARE TEACHING AND LEARNING FACILITIES
        07.02 - MAINTAIN TRAINING FACILITIES
        07.03 - MAINTAIN HOUSEKEEPING



(08) IMPLEMENT TO CURRICULUM ACTIVITIES
        08.01 - PLAN CO-CURRICULUM ACTIVITIES
        08.02 - ORGANIZE CO-CURRICULUM ACTIVITIES
        08.03 - CONDUCT CO-CURRICULUM ACTIVITIES
        08.04 - CONDUCT EXTRA MURAL ACTIVITIES
     
(09) PERFORM ADMINISTRATIVE FUNCTIONS
        09.01 - ADMINISTER WORK PLACE SAFETY AND HEALTH
        09.02 - ADMINISTER WORK PLACE SECURITY
        09.03 - PREPARE INDEMNITY REQUIREMENTS
        09.04 - PREPARE REPORTS
        09.05 - PREPARE TOOLS,EQUIPMENTS AND TRAINING MATERIALS
        09.06 - IMPLEMENT RULES AND REGULATIONS
        09.07 - PREPARE PURCHASE REQUISITION
        09.08 - REPLENISH CONSUMBLE ITEMS




Durations: 3 months (Weekend Class) + 6 months (Project Paper & Practical)

Fees: RM 3,000.00 per person


For details, please contact:-


603 2031 2025 - Cik Anis Natasha Kamaruddin
012 6023 480 - Cik Khalijah Nawi
016 6955 103 - En Razali Kassim

or

email: edutraincorp@gmail.com

owned by:
Sei Ryu Sha Sdn Bhd




Loan facilities provided by: