A 5-DAY EXECUTIVE WORKSHOP ON EFFECTIVE PEOPLE MANAGEMENT AND DECISION-MAKING PROCESSES

COURSE OVERVIEW

Managing people effectively to achieve highly motivated and productive staff is a great skill. To many people not in a managerial role it is perceived to be an easy task. However, it is widely recognised that managing can be very challenging in the modern environment. Many officers at the managerial level acquire their skills through years of learning on the job. This can be a costly and tiring exercise and can rarely be afforded in today’s competitive environment. Increasingly these officers are experiencing the benefits of training to accelerate the learning process.

This people management training course will provide participants with the relevant skills to motivate staff and the best out of their people. These five days intensive programme is designed to help participants who need to get the best out of their people. Participants will be energised by this interactive course that will develop their people management skills. The course is run in an interactive style. Each participant will have the chance to develop their skills. Participants will also have the opportunity to reflect on their team and how they can implement the material covered in their management role.

ATTENDEES
This workshop is for experienced managers and executives who want to use both experience and intuition to make the right moves.

WHAT WILL BE COVERED

·         The attributes of best managers/supervisors and effective tips on managing people

·         Key steps in problem-solving and decision-making

·         Variety of decision-making strategies

·         Techniques to overcome obstacles in decision-making

·         How to use creativity to meet challenges effectively

·         Understand how to select and implement the best solution

·         Personal and staff career development plan

·         Skills of leadership 

·         Developing supervisory skills 

EXTENDED/DETAILED COURSE OUTLINE
DAY 1
- The Management Role
- Getting the Best Out of People 
- Delegation and Allocating Work
- Staff Motivating and Performance 
- Communicating to the Team
- Monitoring and Controlling Staff Performance

DAY 2

- Training and Developing Staff          

- Action Planning

- Problem Solving and Decision-Making Overview

- Understanding the Real World

- Right Brain Left Brain Thinking

- Problem Solving and Creative Thinking

- The Decision Making Process

- Implementation

DAY 3

- Creating Personal Development Overview

- Your life Purpose

- Your Dreams

- Short, Medium and Long Term Goals

- Your Beliefs and Values

- Your Ideal Self

- Mistakes and Lessons

- Success and Milestones

DAY 4

- Supervisory Skills Overview

- Eleven Skills of Leadership

- Getting and Giving Information

- Understanding  Group Needs and Characteristics

- Knowing and Understanding Group Resources

- Controlling the Group

- Counseling

- Setting the Example

- Representing the Group

- Planning

- Evaluation

DAY 5

- Sharing Leadership

- Manager of Learning

- Creative Thinking Overview

- What is Creativity

- Creative Methods

- Negative Attitudes That Block Creativity

- Myths About Creative Thinking and Problem Solving

- Positive Attitudes for Creativity

- Characteristics of a Creative Person

TRAINERS

1. ASSOC. PROF. DR. ENGKU MUHAMMAD NAZRI ENGKU ABU BAKAR

            DIRECTOR

            QUALITY AND STRATEGIC PLANNING UNIT

            UNIVERSITI UTARA MALAYSIA

2. DR. HAIM HILMAN BIN ABDULLAH

            DIRECTOR

            CORPORATE PLANNING UNIT

            UNIVERSITI UTARA MALAYSIA

DATE: 19/3/2012 - 23/3/2012

VENUE: EDUTRAIN CORPORATE TRANING,

               Level 6, Wisma Megah

               117, Jalan Tun H.S.Lee

               50000 Kuala Lumpur

Contact No: 03 2031 2025 (Cik Anis Natasha Kamaruddin)

Email: edutraincorp@gmail.com

FEE: RM 2,500.00 per pax.